OUR EXPERTISE
At IAG, we offer a range of services designed to drive improvement for leaders, teams, & key outcomes.
LEADERS
Here is the truth: people join organizations and teams for the mission, they often leave the boss(es). Every step up in an organization moves you further from the front line work you are excellent at and into increasing intensity of people leadership. Be as intentional at growing your leadership as you were growing your skills to deliver on the front line. We can support you and other leaders in your team grow into your full potential and support others to thrive.
Specific services designed to drive leadership improvement include:
360 Feedback:
Our team of researchers and coaches will collaborate with you and your team to determine what feedback matters most for your development. We utilize a suite of validated tools to gather
Coaching:
AG will pair you with an expert coach to assist you in raising your self-awareness, receiving feedback, and developing a personalized support plan for growth. Our seasoned coaches can serve in a flexible, ad hoc fashion acting as a thought partner and mentor as needed or in a more structured approach that includes observation, feedback, goal setting, and the development of growth plans.
Leadership Development Programs:
Ready to create a pipeline of leaders in your organization? Leadership is not about positionality and great organizations need effective leaders at every level. We will work with you and your team to identify the competencies leaders need to thrive in your organization. What that knowledge, we will develop and deliver leadership programs that meet folks where they are and take their leadership to the next level. Programs can include a variety of components such as self-awareness experiences, 360-feedback, coaching, training, shadowing, capstone projects, and more.
We can help you grow your difference makers through...
Facilitation:
Make your meetings matter! When was the last time you calculated the real cost of meetings? Be it in person or virtual, once you calculate the people cost of getting everyone in that room, you better be sure the time and dollars it takes to meet are worthwhile. Our team of expert facilitators can move your meetings beyond information sharing to dynamic experiences that support effective decision-making, increase connection and comradery, and directly impact outcomes. As neutral facilitators, we can hold the responsibility for prepping, delivering, and following up on your meetings and retreats, and as trainers we can build the knowledge and skills your team needs to run more engaging and effective meetings.
Retreats & Team Building Experiences:
Connection and professional comradery are increasingly difficult to cultivate in this post-Covid and evermore digital world, yet recent research suggests that they are among some of the most influential factors to employee satisfaction and engagement. Ensure that your team retreats and team-building activities go beyond tired and traditional approaches and icebreakers to dynamic experiences that build understanding, increase empathy, strengthen relationships, and prime the pump for collaboration.
Self- and Group-Awareness:
Utilizing a suite of tools like DISC, Driving Forces, and Emotional Intelligence Quotient, we combine personalized data and engaging experiences to raise self-awareness and develop skills and strategies for more effective communication and collaboration.
Coaching & 360 Evaluations- Coaching and 360 feedback can be as effective with teams as they are with individuals. Especially relevant for leadership and customer service teams, our facilitators will work with you to understand your team’s charge and to gather feedback about the extent to which your purpose is being fulfilled. From there, we will work with you to identify key levers for improvement and to build the collective competence and processes necessary to deliver.
Coaching & 360 Evaluations:
Coaching and 360 feedback can be as effective with teams as they are with individuals. Especially relevant for leadership and customer service teams, our facilitators will work with you to understand your team’s charge and to gather feedback about the extent to which your purpose is being fulfilled. From there, we will work with you to identify key levers for improvement and to build the collective competence and processes necessary to deliver.
TEAMS
You’ve probably heard that “culture eats strategy for breakfast. The old adage rings as true today as when Steve Jobs or Jack Welsh (Fun Fact: The Drucker Institute at Claremont Graduate University says Peter Drucker, legendary leadership author and theorist, didn’t coin the phrase although he is most frequently cited as the author.) originally coined it because nothing is more impactful than organizational culture and team dynamics. From internal outcomes like employee satisfaction and retention to external outcomes like program participation and population level impact indicators like increasing health screenings, decreasing out of school time, or growing revenue, effective teams rooted in healthy culture are the difference makers.
OUTCOMES
On mission and ready to make a bigger difference? Our team has helped health, human service, philanthropy, education, government, and even socially responsible corporations make a bigger difference in the lives of children, families, and communities. We can help move the needle on the outcomes that matter most.
Research & Evaluation: At IAG, we believe that the difference between data and decision-making is digestibility. We pride ourselves on providing research and evaluation services with the rigor of academic institutions and the approachability of storytellers. Our services can help you to inform, assess, improve, and tell the story of your impact through...
Program Evaluation:
Neutral, third-party program evaluation brings a level of legitimacy and visibility to programs seeking evidence-based program (EBP) designation, new adoption, and increased investment. We specialize in conducting rigorous evaluations that are objective, statistically sound, and conducted in a way that builds the infrastructure and capacity you need to continue collecting, monitoring, and utilizing data to drive program improvement well after our engagement is complete.
Program evaluation can be performed in complete forms like those necessary for EBP designation or in lite forms that provide preliminary insights to developing programs or data on how to improve existing programs.
Data Visualization:
Transform raw, intimidating data into visually engaging formats that are easy to understand. This can include dynamic reporting such as interactive maps and dashboard or visual data stories that transform complex statistics and findings to appealing, approachable reports that anyone, with any level of data literacy can confidently interpret and use.
Measurement Development:
What gets measured matters and what matters needs to be measured. Whatever the outcomes, our team can help to identify existing tools or to create custom ones that efficiently and effectively measure process and/or outcomes.
We help organizations achieve clarity, alignment, and continuous growth through:
Strategic Planning:
Craft actionable, tailored plans for your organization, department, or program through a process that builds capacity and increases engagement.
Organizational Assessments:
Evaluate your organization’s culture, processes, and priorities to identify areas of strength and opportunity. Be fully supported in identifying root causes of current performance and creating strategies to move to the next level.
Continuous Improvement:
Start with our fun, actionable, training that ensures everyone in the organization is equipped to participate in ongoing improvement. From there, the possibilities are endless! Form an improvement team to monitor ongoing progress. set up visual management systems to maintain excitement and accountability. Grow the coaching capacity of continuous improvement leaders with mentoring or training of trainers.
Improvement & Strategy
Teams and organizations making the biggest difference can always answer three critical questions, “What matters most right now? How does what matters most now connect up to our mission and long-term goals? What are we willing to do in service of what matters most?” Our improvement and strategy services engage teams to get clear and in alignment about the answers to these questions.
