Expertise | Improvement Assurance

What can we help you improve?

Our Expertise

At IAG, we offer a range of services designed to drive improvement for leaders, teams, & key outcomes.

360 Feedback

We collaborate with you to identify feedback that matters most. Using validated tools, we gather insights to guide leadership growth, improve self-awareness, and strengthen team effectiveness.

Leaders

Coaching:

IAG pairs you with an expert coach to build self-awareness, receive feedback, and design growth plans. Coaches flex between structured programs or ad hoc mentorship, always serving as trusted thought partners.

Leadership Development Programs

We help build pipelines of leaders at every level. Programs blend coaching, 360 feedback, training, and projects—meeting leaders where they are and equipping them with skills to thrive.

Here is the truth: people join organizations and teams for the mission, they often leave the boss(es). Every step up in an organization moves you further from the front line work you are excellent at and into increasing intensity of people leadership. Be as intentional at growing your leadership as you were growing your skills to deliver on the front line. We can support you and other leaders in your team grow into your full potential and support others to thrive.

Facilitation

Our expert facilitators transform meetings into dynamic, outcome-driven experiences. We handle design, delivery, and follow-up—or train your team to lead engaging, effective sessions that build connection, improve decisions, and save time.

Teams

Retreats & Team Building

We design retreats that go beyond icebreakers. Through dynamic experiences, we strengthen relationships, deepen empathy, and spark collaboration—building the connection and camaraderie critical for satisfaction and engagement in today’s workplace.

Here is the truth: people join organizations and teams for the mission, they often leave the boss(es). Every step up in an organization moves you further from the front line work you are excellent at and into increasing intensity of people leadership. Be as intentional at growing your leadership as you were growing your skills to deliver on the front line. We can support you and other leaders in your team grow into your full potential and support others to thrive.

Self- & Group Awareness

Using tools like DISC, Driving Forces, and EQ, we combine data and engaging experiences to boost awareness, sharpen communication, and build strategies for stronger collaboration across individuals and teams.

Coaching & 360 Evaluations

We help teams apply coaching and 360 feedback to improve performance. By gathering insight, identifying levers for growth, and building competence, we strengthen collective impact—especially for leadership and customer service groups.

Program Evaluation

We deliver rigorous, third-party evaluations that add credibility and insight. From full evidence-based program reviews to lighter assessments, we provide actionable data and build your capacity for ongoing monitoring and improvement.

Measurement Development

What matters must be measured. We help identify the right tools—or design custom ones—to efficiently track processes and outcomes, giving you reliable data to guide decisions and demonstrate impact.

Outcomes

Data Visualization

We turn raw data into engaging visuals—dashboards, maps, and stories—that simplify complex statistics. Our designs make findings accessible, ensuring stakeholders at all data literacy levels can understand and act with confidence.

On mission and ready to make a bigger difference? Our team has helped health, human service, philanthropy, education, government, and even socially responsible corporations make a bigger difference in the lives of children, families, and communities. We can help move the needle on the outcomes that matter most. At IAG, we believe that the difference between data and decision-making is digestibility. We pride ourselves on providing research and evaluation services with the rigor of academic institutions and the approachability of storytellers.

Improvement & Strategy

Teams and organizations making the biggest difference can always answer three critical questions, “What matters most right now? How does what matters most now connect up to our mission and long-term goals? What are we willing to do in service of what matters most?” Our improvement and strategy services engage teams to get clear and in alignment about the answers to these questions.

Strategic Planning

We guide organizations through engaging processes that build capacity and deliver tailored, actionable plans—aligning departments and programs around clear priorities to increase impact and sustain long-term success.

Organizational Assessments

Our assessments reveal strengths, challenges, and root causes. We help you understand culture, processes, and priorities while creating strategies that drive improvement and position your organization for its next level.

Continuous Improvement

We equip teams with training and tools for ongoing improvement. From visual management systems to coaching support, we help organizations sustain momentum, build accountability, and embed improvement into everyday work.

Who we are

At IAG, we help you get better outcomes.

IAG is a team of dedicated professionals with expertise in research, evaluation, strategy, and facilitation. We specialize in working with social impact organizations, providing practical solutions and actionable insights to help you navigate challenges and achieve your goals. Whether it’s conducting a rigorous evaluation, developing a strategic plan, or fostering team dynamics, we bring passion, precision, and a people-first approach to everything we do.